Question 1

Standard terms and conditions in summary

Accepted Answer

TERMS & CONDITION – in summary 
Find below Plugn Drive NZ’s terms & Condition. If you like to further information or to ask a question which is not listed here, speak to us and we will get it will get answered immediately.

·       ADDITIONAL DRIVERS
o  All drivers must meet our minimum age requirements and present a valid photo driver`s licence. 
o  All location policies that apply to the renter will also apply. 
o  Additional Driver Fee is $12/ per day. Maximum of 3 additional drivers.

·       AGE
o  Renter must be 25 years of age with a valid driver`s licence and major credit card in his/her own name.

·       DEPOSIT RULES
o  Every rental agreement requires a deposit of min one third of the rental cost to be paid at the time of the booking. This if fully refundable up to seven days prior to the hire commencing if the hire is cancelled. 
o  The remaining owing in full for the hire is required seven days prior to the hire commencing and is not refundable, however we do provide a credit redeemable within 12 months for extenuating circumstances beyond your control such as illness that prevents you from travelling.

·       DRIVERS LICENSE
o  Drivers must have a valid drivers licence at the time of rental. The drivers licence must be valid for the entire rental period.
o  International renters require a driver’s licence in English or French, or an International Drivers licence.

·       EARLY RETURN
o  Vehicles are rented on a daily (24 hour) basis. Any rental of less than 24 hours will be charged a full day’s rate.

·       EQUIPMENT
o  Available Equipment: infant car seat 
o  Special equipment is guaranteed when the reservation is made 48 hours prior to pickup.

·       Charging
o  Charging during renal period – Charging fees incurred via the Tesla supercharger network and put on PLugnDriveNZ’s account to be paid on return of the vehicle
o  Vehicle is rented with a charge of min 75% 
o  You must return the rental with A MINIMUM 75% CHARGE To avoid a $25 FEE

·       GEOGRAPHIC
o  Vehicle is only permitted to travel within NZ

·       MILEAGE
o  Rate comes with 250 km’s per day averaged over the rental period 
o  Additional miles will be charged at $0.40 per km.

·       OPTIONAL PROTECTION PRODUCTS
o  Excess reduction insurance  - this is provided by Rentalcover.com and reduces the two thousand dollar excess to zero, if you choose not to take this protection then you are liable for up to two thousand dollars excess should the car be damaged during the term of the hire.

·       OVERSTAY
o  If the vehicle is not returned on the date and time agreed upon at the time of reservation, all special rates and weekend rates will be charged at the regular rate with an additional surcharge.

·       PAYMENT
o  The following methods of payment are accepted: VISA, MasterCard and American Express via Stripe

·       RESERVATION HOLD TIME
o  Vehicles are held for 2-hour after the reserved arrival time. In the event of any delays you may call or email us to advise of any changes in your pick up time. After the 4 hour window you will be considered a no-show and we may or may not be able to honor your reservation, depending on availability.

·       PETS
o  Pets: Pets are only permitted in rental vehicles with prior arrangement

·       SMOKING
o  All vehicles are non-smoking.

·       TRAFFIC VIOLATIONS AND FEES
o  The renter is responsible for paying all parking and traffic violations incurred while using the rental vehicle plus an administration fee of $35 per occurrence.

Question 2

Rental agreement terms and conditions in detail

Accepted Answer

RENTAL AGREEMENT TERMS AND CONDITIONS

1.    DEFINITIONS.
“Agreement" means all terms and conditions found on both sides of-this form: "You'" or "Your'' means the person or organization identified as the renter on the reverse side of this Agreement, any person signing this Agreement, any Authorized Driver, and any person or organization to whom charges are billed by Us at its or the customer’s direction. All persons referred to as "You” or “Your" are jointly and severally bound by this Agreement. "We", “Our" or "Us" means the business named on the reverse side of this Agreement. "Authorized Driver" means You and any additional driver approved and listed by Us on this Agreement, PROVIDED THAT you and each additional driver are at least 25 years old (unless otherwise agreed to by Us in writing} and possess a valid driver's license. "Vehicle" means the automobile or truck identified in this Agreement and any substitute vehicle We provide, and all its tires, tools, accessories, equipment, keys and documents. "CCDW" means Comprehensive and Collision Damage Waiver. “Collision Damage" means damage to the Vehicle caused by collision or upset. "Comprehensive Damage” means damage to, or loss of, the Vehicle caused by theft or vandalism by anyone other than You Or Your passengers; damage caused by an act of nature, riot or civil disturbance, and fire; but, does not include damage caused by animal transported in the Vehicle. “Loss of Use" means the amount calculated by multiplying the number of days from the date of damage to the Vehicle until it is repaired times the daily rental rate shown on the reverse side of this Agreement.

1.      RENTAL OR LOANER; REPOSSESSION; INDEMNITY AND WARRANTIES.
If You are obligated to pay Us a time or mileage fee for use of the Vehicle, this Agreement is a contract for rental of the Vehicle. We may repossess the Vehicle at Your expense without notice to You if the Vehicle is abandoned or used in violation of law or this Agreement. You waive any right to a hearing or to receive notice of legal process as a pre-condition to Our repossession of the Vehicle. You agree to indemnify Us, defend Us, and hold Us harmless from all claims, liability, costs, and attorney fees We incur resulting from, or arising out of, this transaction including Your use of the Vehicle. We make no warranties, express, implied, or apparent, regarding the Vehicle, no warranty of merchantability and no warranty that the Vehicle is fit for a particular purpose.

2.      CONDITION AND.RETURN OF VEHICLE. 
You must return the Vehicle to the location agreed at the time of booking.  on the date and time specified in this Agreement, and in the same condition that You received it, except for ordinary wear. Service to the Vehicle or replacement of parts or accessories must have Our prior approval.

3.      RESPONSIBILITY FOR VEHICLE DAMAGE OR LOSS; REPORTING TO POLICE. 
Except for ordinary wear, you are responsible for all damage to, or loss of, the Vehicle, Loss of Use, diminished value of the Vehicle caused by damage to it or repair of it, missing equipment, and a reasonable charge to cover Our administrative expenses incurred processing any damage claim, whether or not You are at fault. You must report all accidents or incidents of theft and vandalism to Us and the police as soon as You discover them.

4.      PROHIBITED USES. 
The following acts are prohibited uses of the Vehicle and breaches of this Agreement: The Vehicle may not be used (a) by anyone who is not an AuthorizedDriver, or by anyone whose driving license is suspended in any jurisdiction; (b) by anyone under the Influence of legal or illegal drugs, or alcohol; (c) by anyone who obtained the Vehicle or extended the rental period by giving Us false, fraudulent or misleading information; (d) for any illegal purpose or under any circumstance that would constitute a violation of law other than a minor traffic violation; (8) to carry persons for hire; (f) off road, or to push or tow anything, without Our written consent; (g) In any race, speed test or contest; (h) to teach anyone to drive; (I) to carry dangerous or hazardous Items or illegal material; (j) when loaded beyond its capacity as determined by the manufacturer of the Vehicle; (k) to transport more persons than the Vehicle has seat belts, or to carry persons outside the passenger compartment; (I) to transport children without approved child safety seats as required by law; (m) when the odometer has been tampered with or disconnected; (n) to drive through or under an overpass or other structure without sufficient overhead or side clearance; (o) when It is reasonable to expect You to know that further operation would damage the Vehicle; (p) when cargo is inadequately secured; (q), where applicable, by anyone who lacks experience operating a manual transmission; and, (r) for any law enforcement use or law enforcement related activity. You are also prohibited from committing a willful, and/ or reckless act with the Vehicle, from sub-renting or sub-leasing the Vehicle, or failing to summon the police to any accident involving personal Injury or property damage.

5.      LIABILITY INSURANCE. 
You are responsible for all damage or loss You cause to others or their property. We offer excess reduction insurance cover, if you do no take up this offer You agree to provide cover for the insurance excess of two thousand dollars through you own insurance cover for auto liability, collision and comprehensive insurance covering You, Us, and the Vehicle.

6.      CHARGES. 
You agree to pay Us, or any appropriate government authority, on demand for all charges due Us under this Agreement, including, but not limited to: (a) time and mileage during the period of the rental, (b) charges for additional drivers: if any (c) charges for the optional products and services You elected to purchase; (d) charging fees put on our Tesla account when using the Tesla supercharger network,; if You return the Vehicle with less charge than when rented or loaned the cost to charge the car to min 75% charge ; (e) applicable taxes; (f) the actual cash value of the Vehicle on the date of the loss, if the Vehicle is lost, stolen or totaled and our insurance company declines the claim, or does not cover the full cost of the loss ; (g) if the Vehicle is damaged, You agree to pay Us the excess of up to two thousand dollars to cover  the cost of repairs if We elect to repair the Vehicle; (h) Loss of Use and Our administrative fees incurred in processing a claim for loss or damage; (I) all traffic, parking and toll violations, fines, penalties, forfeitures, court costs, towing charges and other expenses involving the Vehicle assessed against Us or the Vehicle, unless these expenses are Our fault; (j) expenses We incur in locating and recovering the Vehicle if You fail to return it or if We elect to repossess it under the terms of this Agreement; (k) all costs, including pre- and post-judgment attorney fees, We incur collecting payment from You or otherwise enforcing Our rights under this Agreement; (I) a 2% per month late payment fee, or the maximum allowed by law (if less than 2%) on all amounts past due; (m) 1 ½% per month interest, or the maximum allowed by law (if less than 1½%) on monies due Us but not paid upon return of the Vehicle; (n) $50, plus $5/km for every km between Our office and the place where the Vehicle ls returned or abandoned, plus any additional recovery expenses We incur; (o) $25 or the maximum permitted by law, whichever is greater if You pay Us with a check returned unpaid for any reason; and (p) a reasonable fee not to exceed $150 to clean the vehicle, if returned substantially less clean than when rented or loaned.

7.      DEPOSIT. 
You are required to pay an initial deposit of one third of the cost of the rental as quoted at the time of booking confirmation and acceptance. The remaining two thirds of the hire cost is due seven days prior to the hire commencing., The initial deposit is fully refundable up to seven days prior to the hire commencing if the hire is cancelled by You or Us. If the hire is cancelled after seven days prior to the hire commencing we may give a credit for the hire that can be redeemed within 12 months of the hire booking date depending on the reasons for the cancellation. We may use Your deposit to pay any amounts owed to Us under this Agreement.

8.      YOUR PROPERTY. 
You release Us, our agents, and employees from all claims for loss of, or damage to, your personal property or that of any other person that We received, handled, or stored, or that was left or carried in or on the Vehicle or in any service vehicle or in Our offices, whether or not the loss or damage was caused by Our negligence or was otherwise Our responsibility.

9.      BREACH OF AGREEMENT. 
You waive all recourse against Us for any criminal reports or prosecutions that We take against You that arise out of Your breach of this Agreement.

10.    MODIFICATIONS. 
No term of this Agreement can be waived or modified except by a writing that We have signed. If You wish to extend the rental or loan period, you must obtain written authorization from Us on or before the date due, provided that the total rental or loan period does not exceed 30 days. This Agreement constitutes the entire agreement between You and Us. All prior representations and agreements between You and Us regarding this transaction, whether verbal or written, are merged into this Agreement.

11.    MISCELLANEOUS. 
No waiver by Us of any breach of this Agreement constitutes a waiver of any additional breach or waiver of the performance of Your obligations under this Agreement. Our acceptance of payment from You or Our failure, refusal, or neglect to exercise any of Our rights under this Agreement does not constitute a waiver of any other provision of this Agreement. You release Us from any liability for consequential, special, or punitive damages in connection with this transaction or the reservation of a vehicle. If any provision of this Agreement is deemed void or unenforceable, the remaining provisions are valid and enforceable.

WE DO NOT TAKE RESPONSIBLE FOR ANY BELONGINGS LEFT IN YOUR RENTALS OR IN OUR FACILITY!

By my signature on the front page of the rental sheet and  agreement, I acknowledge receipt of all notices which appear on this rental agreement and which are stated on the rental document portfolio provided.

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Tesla Rental
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Tesla Rental in NZ

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